Customer Service Officer

• Handle customers’ enquiries and requests in an accurate and professional manner
• Responsible to update the complete accurate information on customer interaction in the database
• To fulfill Call Centre expectations and KPI, ensuring the productivity level of the service
• Provide high level of service delivery and resolve customers’ problems/complaints by applying appropriate skills
• Promote and cross sell company’s products and services when opportunities arises
• Handle ad-hoc projects when assigned

IMPORTANT: Please send in your CV to TRHwebsite@gmail.com. Due to unwanted spam, please put this code “Recruitment——Admin6516” in your email title.  Only applications with this code in the title will be attended to.  All others will be deleted.  Only applications with CVs will be considered.