Reservations Agent
January 30, 2020
- To handle enquiries, feedback and provide resolutions to customers over the phone
- Provide accurate and efficient processing of reservations support work related to pricing, ticketing and schedule changes
- Meet daily KPI requirements
Requirements
- Min GCE N Level with 1 year Call Centre or Airline/ Customer Service/ Hotel Experience
- Able to work rotating shifts – from 8am to 930pm (8 to 9 hours per shift) and there will be a shift allowance.
- Results-oriented and effective team player with an eye for details and business processes in a dynamic environment
- Possess strong analytical skills to identify cause of problems & recommend solutions.
IMPORTANT: Please send in your CV to TRHwebsite@gmail.com.
Only applications with CVs will be considered.
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