Reservations Agent

• To handle enquiries, feedback and provide resolutions to customers over the phone
• Provide accurate and efficient processing of reservations support work related to pricing, ticketing and schedule changes
• Meet daily KPI requirements

Requirements

• Min GCE N Level with 1 year Call Centre or Airline/ Customer Service/ Hotel Experience
• Able to work rotating shifts – from 8am to 930pm (8 to 9 hours per shift) and there will be a shift allowance.
• Results-oriented and effective team player with an eye for details and business processes in a dynamic environment
• Possess strong analytical skills to identify cause of problems & recommend solutions.

IMPORTANT: Please send in your CV to TRHwebsite@gmail.com.

Only applications with CVs will be considered.